This warranty policy governs the manner in which U4CFitness handles options regarding the lifetime structural warranty of the U-Cups product. We want to ensure your satisfaction with our products and services. Please read this policy carefully to understand your options regarding our lifetime warranty.

1. Lifetime Structural Warranty:

   • Our Lifetime Structural Warranty applies to the structural components of the U-Cup and guarantees against defects in material and workmanship under normal use and maintenance.

   • Our warranty is transferable, which means that in the event you decide to sell or transfer ownership of the product, the warranty coverage will extend to the new owner.

2. Wear Pads Warranty:

   • Our wear pads are guaranteed against defects in materials and workmanship arising from normal use for 3 years from the original date of purchase.

3. Structural Warranty Return Process: To initiate a warranty return, please follow these steps:

   • Please start your return process by clicking this link. If you have issues accessing the link you can contact our team directly at support@u4cfitness.com for additional assistance.

   • After starting the return process you will receive direct communication from our team with additional instructions.

4. Structural Warranty Inspection and Refunds:

   • Once we receive the returned product, our team will inspect it to ensure it meets the warranty eligibility criteria.

   • If the product is approved for a return or replacement, we will process the refund to the original payment method or re-ship a new replacement item within 7 business days. Please note that the processing time may vary depending on your payment provider.

5. Structural Warranty Inspection and Refunds:

   • Please take a photo of your damaged or defective wear pads and email as an attachment to support@u4cfitness.com. Be sure to include your original order number.

   • Once received, our team will review and confirm eligibility for replacement based on the original order date and the photo provided.

   • Once approved, our team will ship a new set of wear pads to the address on file through your account. You do not need to mail us the old wear pads.

U4CFitness reserves the right to update or modify this Warranty Policy at any time. Any changes will be effective immediately upon posting on our website. By making a purchase with UrCFitness.com, you agree to adhere to the terms outlined in this policy.

Thank you for choosing us as your fitness equipment provider. We strive to provide you with the best products and customer service possible.